Ordering and delivery times

At Perfection Elements we do our utmost to process your order
to have it delivered to your home as quickly as possible. Our orders are delivered
from Monday to Saturday by Post NL. During the holidays or crowds
Other delivery times may apply at Post NL. We strive to meet your expectations
order can be shipped the same day (ordered before 12 noon is the same day
still shipped).

If you order on Saturday or Sunday, the order will be shipped on Monday.
On public holidays when we are closed, your order will be shipped next
shipped business day.

Delivery time NL: 1 to 2 working days

Delivery time EU: 3 to 7 working days

Delivery time outside EU: 7 to 21 working days

All delivery times depend on Post NL, see above for more

All packages are sent via Post NL parcel shipping, previously made
We still use letterbox packages for small items, but because we...
We often experienced that it went missing and were not insured
stopped and it is a fixed rate of 6.95 euros (within NL), The shipping price
from all other countries will be based on your location at check out

All orders over 100 euros have free shipping.

If you have placed an order online and selected pick-up, please send an email
WhatsApp message to +31 6 55 59 97 02 to schedule a pick-up time.

There is not much point in calling this telephone number, but send a text message or
whatsapp message.

perfectionelements.com has various payment methods so that there is always one
suitable method for you. Think of iDeal, Credit card, PayPal
and Bancontact.

You have the right to withdraw within a period of 14 days without giving notice
reasons to withdraw from the agreement. The withdrawal period expires in 14 days
after the day on which you or a third party designated by you, who is not the carrier
is, the good (or in the case of delivery in parts; the last good or
part of the good) acquires physical possession.

Would you like to change your order? Then you can contact us
info@perfectionelements.nl or whatsapp via 06 55 59 97 702

If you would like to add products to a previous order, you can
If your previous order has not yet been processed, a new order is required
Place and collect so that you do not pay double shipping costs.
Please note with your order that these products may be added to the
previous order.

Please note that this is at your own risk if your previous package has already been sent
you still have to pay the shipping costs for the new order.

Do you have a discount code and have you forgotten it during the
Once the order is placed, we can no longer cancel the order.

You can order the products of your choice at perfectionelements.com
to add to the shopping bag. You can then use the shopping bag button
Navigate to the check-out at the top right. You can collect yours at the check-out
Select name and address details, shipping and payment method and then you can send your
place an order definitively.

All prices shown on perfectionelements.com include VAT.

The legal warranty applies to all items you purchase from us. Legal warranty means that a product is or must do what the consumer can reasonably expect from it. Some products also have a manufacturer's warranty. This guarantee is in addition to the legal guarantee.

If you have a complaint about our products or our service, please find it
We are very sorry about this, we always try to do our utmost to make your shopping experience a success. Please contact us via the contact center. We will not receive an acknowledgment of receipt of your complaint, but we will respond substantively within 2 working days. Are you not satisfied with the handling of your complaint? Then you can submit this to the Thuiswinkel Disputes Committee . You can also submit your complaint to the Disputes Committee via the European ODR Platform .

At perfectionelements.com we like to give advice to our customers and try to do this as best as possible. However, this advice may not entirely work for you as a customer. This may be due, for example, to the fact that every skin is different per person, so we cannot guarantee 100% that the products work optimally. We do our best to provide appropriate advice, but we cannot guarantee the functioning of the products.